Last July we introduced the private preview of Project Orland for Microsoft 365, a new experience in Partner Center that empowers CSP partners to proactively engage with and nurture their customers. Today we are delighted to announce that this October we will release the Public Preview of Project Orland, further democratizing access to AI-powered insights and recommendations, empowering CSP partners to support the business and technology needs of their customers, helping them to thrive. Project Orland is a new digital experience that looks at your CSP customer base and applies data models built by Microsoft data scientists to s surface prioritized growth opportunities for your customer success and sales leaders to act upon. Project Orland uses AI to identity potential opportunities for you to pursue with your customers to acquire new users, minimize churn and harvest growth. Project Orland overview identifies opportunities across customer lifecycle. With customer specific insights and recommendations, you can further understand the opportunity and why Project Orland is suggesting you act. You are enrolled in the Cloud Solution Provider program with an active MPN agreement You are a direct-bill or indirect reseller with a minimum of 100 Microsoft 365 customers Your sales team is ready and able to benefit from this experience.
Read more at https://bit.ly/3RKc1bM
Source: Microsoft Tech Community Microsoft 365 Business Blog
