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Monday, July 17, 2023

unlock your customer's potential in Microsoft 365 Lighthouse

The addition of Sales Advisor to Microsoft 365 Lighthouse is the result of Microsoft's commitment to helping our partners move beyond traditional customer acquisition and renewal approaches, with a goal of giving you a 360° view of your customers' state and health. Believing that customer success is an organization-wide effort, we're equipping partners with a game-changing capability that allows you to think broader, drive growth, and rethink customer success strategies. Not only does Microsoft 365 Lighthouse provide remote monitoring and management capabilities to effectively manage your customers at scale, its new AI-powered sales opportunities and customer insights through Sales Advisor. AI-driven Insights: In addition to opportunity discovery, you now have the context behind the data, showing you why a certain recommendation is right for a specific customer. Designed with our partners in mind, Microsoft 365 Lighthouse Sales Advisor brings you groundbreaking tools to standardize, manage risk, identify sales opportunities, and engage with customers at scale. Put the power of AI-driven customer insights to work for you today. If you already have Microsoft 365 Lighthouse, let your sales, account management, and customer success leaders know about the general availability of Sales Advisor. -------------------- Read more at Source: Microsoft Tech Community Microsoft 365 Business Blog

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