Copilot has generated a lot of customer enthusiasm, offering a great opportunity for CSPs who have a clear go-to-market strategy. Since Copilot is new in the CSP channel, the first step is to build a plan to inform your customers and get them excited about Copilot. Sales Advisor can quickly identify the best customers to engage, helping you identify eligible Copilot customers and customers with a high likelihood of benefiting from enhanced productivity. For customers who aren't initially eligible for Copilot, Lighthouse can help identify those customers who are ready to upgrade to one of the prerequisite offerings, such as Microsoft 365 Business Premium or Microsoft 365 E3/E5. These insights let you take the proactive steps needed to get your customers AI-ready and ensure they're prepared to take advantage of Copilot in the future. Getting customers licensed for Copilot is important, but equally important is supporting them in the setup process to get them ready to use Copilot. These new roles significantly increase the flexibility you have in determining how you and your teams access and manage customer data in Lighthouse.
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Source: Microsoft Tech Community Microsoft 365 Business Blog
